✨ Lumière Premium

Monthly Service Investment: $2,500/month

After setup is completed, monthly service begins and includes ongoing system management, monitoring, support, reporting, and optimization.

Transform every customer interaction into an opportunity for growth.

Lumière Premium is our comprehensive conversion solution for businesses that need more than basic communication and follow-up. It combines advanced call handling, lead nurturing, appointment management, opportunity recovery, and customer engagement into one connected system designed to capture, manage, and convert more opportunities.

WHAT’S INCLUDED:

✓ Everything Included in Signature
Includes all Signature communication, lead capture, follow-up, scheduling, lead management, reporting, onboarding, and support features—plus the advanced capabilities below.

✓ AI-Powered Call Answering
Provide professional automated call handling designed to respond to callers, gather information, and direct inquiries based on your configured business needs.

✓ Busy-Hour & After-Hours Call Coverage
Extend your communication capabilities when your team is busy or unavailable so valuable inquiries are less likely to go unanswered.

✓ Advanced Lead Nurturing
Use customized multi-step SMS and email follow-up sequences to keep potential customers engaged and move qualified opportunities toward the next step.

✓ Advanced Appointment Management
Streamline scheduling with confirmations, reminders, rescheduling communication, appointment follow-up, and customized scheduling workflows.

✓ No-Show & Cancellation Recovery
Reconnect with customers who cancel or miss appointments and provide an opportunity to reschedule.

✓ Lead Reactivation Campaigns
Reconnect with eligible previous inquiries, inactive prospects, or past customers to uncover additional opportunities from your existing database.

✓ CRM, Pipeline & Advanced Lead Management
Organize leads, customer information, communication history, appointments, follow-up activity, and opportunity status within a structured customer-management system.

✓ Customer Review Request System
Automatically request reviews from eligible customers after completed services and direct them to the business’s preferred review platform.

✓ Website Lead Capture
Connect eligible website forms, inquiry forms, chat tools, or lead sources with the customer-management system for faster follow-up.

✓ Customized Workflows & Lead Routing
Create customized workflows and direct inquiries to the appropriate team member, location, service, or next step based on the business’s needs.

✓ Advanced Reporting & Monthly Optimization
Review lead activity, communication, appointments, pipeline movement, follow-up performance, and configured conversion metrics, with ongoing workflow optimization.

✓ Priority Onboarding & Ongoing Support
Receive priority implementation, system configuration, testing, and ongoing assistance for your Lumière Conversion System.

THE RESULT

Lumière Premium goes beyond basic communication. It creates a connected system designed to capture, nurture, recover, and manage more opportunities—helping your business strengthen customer relationships and turn more inquiries into booked opportunities.